Communication Skills with a Coaching Context

Overview: The Joyce and Showers Model of the Effects of Training and Coaching will be described and applied to working with cohorts for a collective goal. The roles and obstacles of the 5 states of mind, 7 norms of collaboration, patterns of listening, feedback, and assumptions will be shared.

Video Playlist: 



Directions for submitting CPDUs: 

To obtain credit for free CPDUs, please see the checklist that is included each module. Complete the checklist and return it to ISRC via fax 847-559-8199, e-mail [email protected], or regular mail with any additional required documents. The complete information is on the checklist.

Communication modes: