Welcome to ISRC

The Illinois Service Resource Center provides behavior support for students who are deaf or hard of hearing in Illinois. Behavior support can be for individual students with challenges, or at the preventive level with classrooms or school programs. ISRC serves students with hearing loss regardless of communication mode.

ISRC provides free training, onsite assistance and resources for parents and educators of students who are deaf or hard of hearing. ISRC team members visit homes and schools to work with families and educators in developing positive behavior support plans for DHH students in need of intensive level supports. ISRC team members work with DHH programs and classrooms to develop positive behavior support plans that teach appropriate expected behaviors for all students.

ISRC is a component of the Illinois Statewide Technical Assistance Collaborative (ISTAC) funded by the Illinois State Board of Education. Behavior support is provided at all three tiers of the Response to Intervention model, at the program-wide, classroom-wide, and individual student levels, corresponding to the Universal, Targeted, and Individualized/Tertiary levels of service.

  • Universal Level – Support for DHH programs in developing and implementing Positive Behavior Interventions and Supports (PBIS) or PBIS-type school-wide or program-wide behavior support programs.
  • Secondary/Targeted Level – Support data collection and development of targeted interventions such as Check In Check Out (CICO).
  • Tertiary/Individualized Level – Wraparound-type Home-School Team support, home visits to support coordination of behavior support between home and school, support with FBA/BIP development.

ISRC Services ISRC Resources
Helpline (24 hours) Resource Lending Library
Behavior Team Training with follow up coaching and support Psychological Testing Guidelines and Psychological Consultation Team
Data Collection Coaching E-Learning Academy - Free CPDUs
Classroom Management Mentoring Newsletter
Parent Facilitators Tracking System – DHH/ED students
PBIS Team Support Behavior Intervention Database

Services Available at No Cost (English)
Services Available at No Cost (Spanish)
Free Services for Families (English)
Free Services for Families (Spanish)

24 Hour Helpline

Call 1-800-550-ISRC (4772) for resources and crisis intervention including emergency psychiatric hospitalization

ISRC 20th Anniversary

ISRC celebrated its 20th anniversary in 2013. In recognition of this achievement, Governor Pat Quinn sent a letter, which you can read here.